When staying at Little Garonga, you’re in the good hands of our friendly and attentive staff that is fully equipped to make this your best South African safari.
Garonga welcomed Little Garonga to the Makalali Private Game Reserve in December 2007, giving guests a little extra luxury and exclusivity in the same beautiful setting as the Safari Camp. Not only is each suite fitted with air-conditioning and Wi-Fi, the guests in these units have their own safari team with private vehicle and housekeeping staff.
The permanent staff complement at Little Garonga ensure all guests enjoy personalised and attentive service throughout their stay.
Robert: Having started off as a waiter at the Safari Camp over a decade ago, Robert moved across to Little Garonga and with his rich knowledge became the camp’s Manager in 2015. With his calm and professional demeanour, Robert always goes out of his way to afford all guests a great experience.
Margaret: Completely dedicated to maintaining clean and presentable suites, Margaret is the perfect person to oversee housekeeping at Little Garonga. She has been around since the grand opening in June 1997 and is an ingrained member of the Garonga family. You can expect to see her working briskly throughout the busy times at Garonga, always with a smile and happiness radiating from her.
Christine: With over 15 years’ experience, Christine assists Margaret with all housekeeping responsibilities and leads in all laundry tasks. She is industrious and professional, always taking real pride in her work whilst keeping a wonderful smile on her face. You can also expect a joke or two from Christine!
Herfric: Even before Garonga opened in 1997, Herfric was part of the Garonga family. From 1996, he has been working with us in different roles until his personality directed him towards waitering. Herfric is Head Waiter, overseeing all waiters at Garonga but working permanently at Little Garonga. He has a huge heart, great smile and willingness to do anything for the guests.
Picture the scene: A slightly sunburned, blonde Brit crouched in the back of a pick-up truck (or a bakkie if you come from round here) holding both a DSLR with a weighty lens and a Canon PowerShot with a hefty zoom in one hand, and a rope in the other hand. You know those 20m or so plastic type ropes? Well one of those – green and white if you are wondering – that has been looped through a cut in the hind-leg of an impala carcass.
Now, I can almost hear you wondering how on earth I (or indeed anyone) had found myself in this situation. The answer, of course, is that together with the team, I was trying to tempt a female cheetah we were set to release whilst also hoping to document this exciting moment!
The outcome was not exactly what we had hoped for. Things started out well. We had got the attention of the female cheetah, Patsy to her friends, and I had managed to catch a few shots of her as she started to follow us around the enclosure. Sure, we hit a couple of bumps along the road when the impala carcass got stuck on all the citrus trees in the enclosure (and there are a lot of them). But all round we felt positive about how things were progressing. At one point, Patsy even picked up the impala in her mouth but on discovering she couldn’t simply drag it away she became an increasingly suspicious cheetah. Undeterred, we inched ever closer to the open gate and to Patsy’s freedom.
For the fastest mammal on the planet, Patsy followed us agonizingly slowly, stopping to rest in the shade of her favourite orange trees and continuously assessing our intentions. We passed her inspections, barely, and finally we (and our sad impala comrade) were through the gate! We deposited our hairy friend about 7m from the gate and snuck off into the distance to watch Patsy take the bait. Or, as it happened, to watch Patsy lie in the shade about half a metre from the gate and show no inclination whatsoever to go through it.
I can’t say I blame her. This whole drama had taken about an hour and a half and, at this stage, was punishingly hot. This was on top of the Garonga Pride paying the cheetah boma an early morning visit, during which time they circled the boma and tested her eardrums with some intense roaring. In the end we gave up with our cheetah release. Patsy lived for another week in the boma with the impala carcass to devour for her troubles, whilst we slinked away to attempt the release on another day.
I suspect at this point you are all bursting with questions. Why don’t we just open the gate and let Patsy wander to freedom in her own time? And why was Patsy in the enclosure in the first place?
To answer the first question, when wild animals have been in enclosures for a while they get used to the ‘room service’. So, when released they tend to spend their first week waiting for their next meal to be brought to them. That’s why it’s important to ensure they have had a decent feed, hence the alluring impala carcass. We had an extra factor at play here at Garonga as our pride of lions had taken an unhealthy interest in our cheetah friend. We were concerned that if we opened the gate to let Patsy wonder out in her own time, we would run the risk of the lions finding her before she had mustered up the courage to venture through the gate.
As for why Patsy was in the enclosure in the first place, that is a sad tale and it relates to the fate of cheetahs in the wild. There are currently approximately only 6,700 cheetahs in the wild across the world and they are listed as Endangered with Extinction on the IUCN Red List of Threatened Species. Best estimates are that cheetahs have disappeared from about 76% of their historic range on the African continent. One of the major causes of this decline is habitat loss.
Cheetahs are best adapted to have enormous territories but as the human population continues to expand, there is decreasing space available to cheetahs and, left to their own devices, they are adapting slowly to this change. At Garonga, in the Greater Makalali Private Nature Reserve, our cheetahs have adapted to a different style of hunting. They still use their amazing speed but now in conjunction with the human-made fences, which they use to chase prey as if the fence is an extra hunting partner.
Patsy will be our second adult female in the reserve. Having come from a different part of South Africa, she brings the gift not only of her femininity but also a rejuvenation of the cheetah gene pool for the reserve. As our wild spaces continue to dwindle, we see four major challenges facing our cheetahs, namely habitat loss, lack of genetic diversity, human and animal conflict, and competition with other predators. By introducing Patsy into the Greater Makalali Private Nature Reserve we are hoping to do what we can to help in the conservation of this stunning species.
Now, coming back to Patsy’s release! Working with nature is often bizarrely like working as a comedian because it’s so often about the timing. About a week after the shenanigans described above, we dragged a second impala carcass behind a vehicle and this time Patsy was after it like a shot. This time the whole process took just five minutes!
Patsy is now freely roaming the reserve and we sincerely hope that she thrives here – keep an eye on Garonga’s social media feeds for updates on her progress!
Written by Sophie Barrett (Guide, Tracker, Photographer and Videographer at Garonga.
As with any successful lodge, we have several companies who support us in the various fields of marketing. Without marketing you cannot survive in any business.
Our Marketing Teams are made up of dedicated staff who pound the streets during the days, attend functions in the evenings, organise workshops, marketing trips, PR, reporting, and are just continuously putting a good word out. They work incredible hours striking up brilliant and loyal relationships with the trade. Garonga is forever thankful for their professionalism and dedication. Meet the teams…
United Kingdom and Ireland
Ethos Marketing have been representing Garonga since day one. That in itself speaks wonders. Alison, Amanda, Sue, Claire and Kevin have been totally professional and successful in what they do.
A very experienced team for Africa marketing; they don’t just represent Garonga as they have a large portfolio that they represent.
One of the things we do is arrange sales trips around the UK for Bernie with one of the Sales Team usually accompanying him to ensure continuity of the relationship building and smooth follow ups. This was Bernie on his latest trip with James Jayasundera and Hattie Coleman of Vivid Travel.
Germany and Benelux
Hella has been representing Garonga for many years. Raised in Namibia, she has a very full knowledge of Africa and is an “old Africa hand” (meant in the most respectful way of course!) She also represents a large portfolio of African products, most of which are part of the Classic Safari Africa Group. She is ably supported by Roland, who has the responsibility of dealing with PR such as organising press trips, magazine articles etc.
Africa In Focus is owned and run by Andrew McEwan. Andy set up AIF in 2005 after having operated as a professional safari guide at Singita for many years. This experience has given him a true knowledge of how a lodge works and can give the trade a genuine picture of how things are done.
AIF have been representing Garonga for about eight years now and we have a truly awesome and friendly relationship with Andy and his team. Andy is ably supported by Rogan, his GM, Cherly, in Johannesburg and Leonie in Cape Town. AIF also represent a portfolio of stunning properties in Southern Africa.
Classic Safari Africa
Classic Safari Africa is an association of privately owned camps and properties in East and Southern Africa. Each property is unique in that the owners are very much hands on and the property itself is small and intimate. A tough inspection must be passed to become a member and a very high benchmark is necessary to qualify. All the properties, together with Classic Safari Africa, often attend marketing trade shows, local and international, together on the one stand which makes a formidable presence.
Annually we attend an AGM at one of the properties where we swop ideas and have discussions about the association and properties etc., which is priceless. We would easily recommend any one of these properties for your holiday. Classics is a well-known and highly respected brand in the African Tourism Industry. It is superbly organised and controlled by our Executive Officer, Pauline, who runs the office from Cape Town.
Meet the safari guide team who hold the dreams of our guests in their hands, when they set out in search of the perfect safari experience.
There is nothing quite like the excitement and anticipation of your first game drive. The wind in your hair and the scent of the bush whizzing past as you set off. This experience is what draws our guests to book at Garonga Safari Camp. Operating on 22,000HA private game reserve in the Makalali Conservancy just west of Kruger National Park, we have all the big game and heaps more. Being situated in a large wilderness area also contributes towards such an amazing game viewing area. With passion driving them, all members of our safari guide team are here to give you maximum game viewing experience.
Safari Team – Guides
As Head Guide at Garonga, Jaff started here as a tracker when we first opened 21 years ago.
Over time he has passed various qualifications and progressed through a position of guide to now our Head Guide. His key strength is his tracking skill. Currently he is trying to accomplish his Senior Tracker Level which is one step below the highest tracking level achievable.
He runs his own ‘Guest Walk Experience’ to show guests an insight into how he tracks, and also gives an in-depth knowledge on his cultural roots, ending with a fun ‘Catapult Shoot Competition’ with the guests. Something which is enjoyed by all. See more about our walking safari here
When Jaff is on leave, Josia picks up position as 2nd in charge. He also has a “Walk Experience” to share with the guests – ‘The Solitude Walk’. Not always easy keeping people silent throughout a walk. He is a very accomplished safari guide and brings in great humour and fun to his safaris.
Samantha is currently attempting her Trails Guide, which will then enable her to also carry out walks, or to substitute if Josia is away. She is an extremely keen and enthusiastic guide, and very willing to go the extra mile to find the game for her guests.
One of the ‘old school’ who has been guiding for over 20 years. Derrick is a very accomplished and experienced guide. Although only just started with Garonga Safari Camp, he has fitted in very well with the ‘Safari for the Soul’ philosophy. We aim to up-skill him even more to enable him to lead more diverse safaris.
Although having just joined us via the Bushwise Training Programme, Sophie has been guiding for over two years. She has traded her legal career in the UK for her passion – guiding in the African bush. She can communicate confidently in French, and can get away with passable Spanish, which is extremely handy for our European guests. Sophie is very passionate and enthusiastic about her new-found career. Sophie is also an excellent photographer and has the added responsibility of sending video and image content as well as written copy for use on our website and social platforms.
Safari team – Trackers
Kaizer teams up with Sophie and is very knowledgeable and has that 6th sense as to where the animals are heading. A very capable tracker indeed and converses well with our guests. He has just passed his FGASA 1 Level Guides Exam theory and practical, so he is also a qualified guide.
He teams up with Josia and always carries a great smile and sense of humour. Phineas is a very capable tracker and works extremely well with Josia, making them quite an amusing team. He also has just passed his FGASA 1 Level Guides Exam.
Richard has been here the longest amongst the trackers and he teams up well with Jaff. A very thorough and experienced tracker. You may also come across Richard behind the Manhattan Bar in the Boma, serving after dinner drinks. Richard has also just passed his FGASA 1 Level Guide Exam.
He tracks with Samantha, and is a very likeable, well-spoken and intelligent person. Steward is fairly new to tracking but has taken to it extremely well. He received top marks out of all the trackers for the FGASA 1 Level Guides Exam and so holds great potential.
Bongi is a very enthusiastic tracker and teams up with Derrick. Being very new to the team, our aim is to get him fully qualified up to a FGASA 1 Level Guide over the next 3 months. We foresee him being a great asset to the safari team.
This is a big team with a big heart. Their responsibility is a great one as guests arrive full of hope and expectation to see as much wildlife as possible. Time and time again the team continue to deliver using their experience, knowledge and passion. Thank you to all at Garonga Safari Camp for your hard work, energy and commitment to your roles!
Here we leave you with just one example of a rare sighting to the delight and astonishment of our American guests…
On the 7th of July 2018 we came across a very sad sight on our morning game drive at Garonga Safari Camp. We found the bodies of two young lion cubs who had been killed…and so began our murder mystery.
Identifying our Suspects and Victims
Unfortunately, life for a young lion cub is a tough one as almost every predator will kill them if they have the chance as it is all part of their instinct to remove competition and prevent the cubs becoming a threat when they are older. Whilst the pool of potential suspects was large, our investigative team was leaning towards an adult male lion as the culprit for the crime. The previous evening we had received reports of a pair of mating lions in almost the exact same spot.
It is always heart breaking to see any of the animals lose their lives, but the Garonga team was especially concerned that the dead cubs might be the two adorable trouble makers from ‘the Garonga pride’. For those of you who haven’t had the pleasure of meeting them, ‘the Garonga pride’ it is made up of three feisty females; granny, mum and a perpetually curious daughter, two resident pride males and two heartwrenchingly mischievous cubs.
Tracking ‘The Garonga Safari Camp Pride’
For about 3 days our lions went into full stealth mode, and despite finding fresh tracks, they had retreated deep into the thickets and we saw neither hide nor hair of them. Now, as guides, strictly speaking you are not supposed to have favourite animals. However, the Garonga pride has managed to sneak its way into the hearts of our whole team and we were increasingly desperate to discover the fate of our cubs.
One morning it was quiet in the lodge so we collected together our expert trackers and set out to unravel the mystery once and for all. It seemed that the lions were missing us too as at about 5.30 that morning they had been calling. This gave us a heading and before too long we found our 3 females looking healthy and relaxed, but the cubs were nowhere to be seen. However, the cubs are still at an age where their mother will usually hide them in thick bush to keep them safe during the day.
Not to be defeated we left the ladies and picked up their tracks, tracking in reverse to look for evidence that our cubs were still with us. To cover the maximum ground possible we split the team with Josia, Samantha, Derrick, Stewart and Sophie on foot and Kaizer, Phineas and Bongi on the vehicle.
After tracking the one female through drainage lines and across some of our more open plains we had the best discovery – miniature lion tracks sitting on top of the dew from the night before and heading towards a thicket that would be the perfect place to stash a pair of cubs for the day. We radioed in the rest of the team and had a celebratory coffee stop, delighted to have discovered that our little troublemakers were alive and well. Later we slowly started heading towards where the cubs had spent the day and were rewarded with two little furballs full of energy chasing after mum and pouncing on each other. The relief was shared by the whole safari camp team and was enormous.
The Sad Truth
It seems that the two cubs who lost their lives were, in fact, from a rival pride that had wandered into the territory belonging to the Garonga males. It is always sad to see such a sight but a male lion’s instinct to kill cubs that are not his own is one of the harsh realities of the circle of life, it helps to ensure that the strongest genes are being passed to the next generation of lions, which in turn will hopefully help to ensure that we can continue to marvel at these incredible creatures for years to come. The life of a safari camp guide is never a dull one and this episode of Bush CSI [Crime Scene Investigation] is certainly not for the faint-hearted.
Photos taken, and article written, by Sophie Barrett (guide, tracker and photographer at Garonga Safari Camp)
Our small team with the big job of making sure everything runs as it should.
This month we are going further behind the scenes to meet the team of men who aren’t scared to get their hands dirty. They run a tight ship, making sure that everything at the lodge and on the farm is up and running as it should be. Their skills range from painting to plumbing and even mechanics for our vehicles. It’s for sure that things would grind to a halt without them.
Leading the team as Farm and Maintenance Manager, Steffen has been at Garonga for 18 months and is married to Charlotte (Safari Camp Manageress). Steffen is extremely committed to performing great tasks and always puts 110% into what he does.
Having moved across from Makalali some 15 years ago, Albert is our Assistant Farm and Maintenance Manager. He is perceptive in finding any problems and resolving them. He is very committed and proud of his work. A great asset and someone who always has a smile on his dial!
Fixon has been on the Farm for over 30 years, since the previous owner of Garonga. This makes him extremely knowledgeable of where things are and capable of putting his hand to everything. He is also not afraid at all to get stuck into those drains! He is always happy to help out.
Given oversees the Farmhouse area, which is considerable, and Bernie’s house in the afternoons. He is very proud of his work and ably assists in maintenance when required. A very keen footballer and a great team asset.
Having joined the team permanently 3 years ago, Patrik was originally only called in for casual work as and when we needed more hands. He is a very capable person on maintenance issues and also with vehicles. Patrik is very committed to his job.
With this incredible team, Garonga is able to run like a well-oiled machine and we are forever grateful!
Meet the invisible angels … the ones who miraculously make up the rooms and public areas but nobody sees them.
We all know that cleanliness is high on the list of importance of running a lodge and these ladies are all very proud of their duties and responsibilities, and each take great care in presenting a clean, immaculate room. In addition to the rooms they also take on other duties such as laundry, preparing The Bush Bath, and setting up The Sleepout. Even though a lot rests on their shoulders, these ladies continue to work quietly and diligently through their tasks.
Introducing the team…
Buhle oversees the housekeeping and laundry department and is also our massage therapist, which she is brilliant at! Originally from Zimbabwe, Buhle has been at Garonga for over 3 years now. She has a great rapport with her team, and she takes on this additional responsibility with enthusiasm.
Margaret has been employed at Garonga since day 1, which speaks true to her loyalty. Her housekeeping duties are at Little Garonga and she performs her tasks extremely well and with great pride, knowing that it is only her responsible for the more luxurious rooms at Little Garonga.
Dorah has been at Garonga for 18 years now so is a seasoned veteran of looking after guest rooms. She is very quiet but gets on with her tasks with great determination and pride. Being an ex-school teacher, she is well respected by all staff and assists greatly with their personal queries.
Delphine is fairly new to the camp and has been with us for just over 3 years. Having suffered tragic family problems, it is admirable how she has continued her tasks with such pride and enthusiasm.
Affectionately referred to as ‘The Scruffy One’, Senty is extremely proud of her appearance and very professional in her duties. She has been at Garonga now for 17 years and is a great asset to the team.
Having been at Garonga for 18 years, Christine is responsible for laundry and the public areas of Little Garonga, as well as assisting Margaret when the camp is full. Christine has a great sense of humour and enjoys light banter which is always great fun to work with. She is extremely professional and proud of her work.
Eunice has been at Garonga for 16 years. She has the great responsibility for the laundry at the main camp, which demonstrates her careful nature with what she does especially considering some guests’ clothing can be very fragile and expensive. She also ensures the cleanliness and tidiness of all the public areas and you will always see Eunice with a smile on her face.
Phyllis has been at Garonga for just over 8 years and has the unenviable task of looking after Bernie’s (otherwise known as ‘Mr. Grumpy’) house. Diligent and highly intelligent, Phyllis is always up for a good old natter and enjoys partaking in the occasional discussion on current affairs. She keeps Bernie informed on any staffing problems or issues so he can then sort them out quickly.
These ladies are all such an asset to our team and are an integral part of making Garonga what it is. They give the rooms that loving touch so when you climb into bed, it feels like home!
Find out more about the fun ladies behind the phone calls and emails
Studies show that first impressions are made within the first 17 seconds of meeting someone new and therefore selecting a team to handle reservations and guest enquiries is one of Garonga’s top priorities. They are the voice of the organisation which can make or break a booking.
Effective communication skills are the key to success in all areas of life and lack of this in a professional setting can lead to an error, misunderstanding, frustration and (in the case of a lodge), a dissatisfied potential guest that walks away and tells on average 9-15 other people about their experience.
But it’s not all serious. Yes, the reservations team must be extremely professional, informative, courteous and helpful but they also have to be fun people. They must be “people’s people” that form a friendly, informal connection with guests from the outset.
Garonga is blessed to have those qualities in the persons of Randee, Claire and Jen.
Randee has been consulting through her company ‘Pro-Active Reservations’ for over two years now. She has visited Garonga many times and knows the camp very well. She manages all enquiries from the agencies we work with.
Claire Long & Jennifer Harmse:
It is only recently that Bernie (owner of Garonga) has also chosen to have a separate department for direct bookings. This decision was made to ensure that more time can be spent dealing with each guest enquiry in a more personal manner, offering a far better user experience than if it was all dealt with by one department.
Claire is working with WildWeb which develops and manages the website and digital marketing. She comes from a tour operator background and so her knowledge and experience in this field is top notch.
For Jennifer, this is her first full-time job after studying Travel & Tourism for 1 year prior to it.
Garonga owner Bernie says, “I have tried managing reservations ‘in house’ before and although it is great to have all the information at your fingertips, it does create problems when staff members go on leave or depart. It is much more comforting to know that if a person moves on, is sick, or goes on holiday then the position is still covered by a professional at WildWeb.”
From feedback we have received we know that this set up is working and that Randee, Claire and Jen are doing a wonderful job. The system runs smoothly, and communication is efficient.
Thank you to the reservations team for helping to create and maintain that ideal first impression which has resulted in many a satisfied guest here at Garonga.
Meet the waiters at Garonga and hear about how they were ‘Under the Influence’ in the name of good service…
If you have ever had a wonderful meal and ambiance spoiled by an apathetic waiter then you will know what a difference a ‘service with a smile’ really makes to your dining experience. Waiters are a huge asset to any lodge and a vital ingredient in the customer service pie; they serve, they converse and they strike a relationship with the guests. But there is also a distinct difference between genuine or fake service which is easily noticed by diners. Here at Garonga the smile is real. We are very proud that our waiting staff simply seem to ooze courtesy, grace, interest and all round happiness.
The waiting role is varied and includes not only serving meals but also packing and unpacking of cooler boxes for safaris, constant cleaning and checking of items for meals as well as an in-depth knowledge of what is being served, pairing of wines, setting up of tables and stock taking.
Meet our happy chappy team:
Herfric has been here since before Garonga opened as he started assisting on the farm once Bernie (owner) purchased the land. He has a heart of gold and will do anything for you. He oversees the department, and is also Head Butler at Little Garonga. When the Manager (Robert) is away on leave then Herfric stands in as Manager.
Aldrin has been at Garonga just over 4 years. He is extremely competent and quietly dedicated to his work. However he also has a comical streak and every now and again will perform a dance for the Guests. Aldrin is in charge of the waiters at the Safari Camp.
Courage has been at Garonga just over three years. He started at Little Garonga in the security department, then he became a casual waiter at Little Garonga. When an opening became available he was then employed permanently at Safari Camp. Courage is from Zimbabwe, he is very friendly and helpful and very amusing. He won Garonga’s ‘waiter prize’ in 2017 for the ‘most special wines sold’.
Bongani has been employed at Garonga for just over two years. He is ‘the mischievous one’. He is extremely good with guests and has that knack of remembering names very easily.
Eric has been at Garonga for over a year. He started off in the security department at Little Garonga, and then an opening became available and he became a casual waiter at Little Garonga. Due to the occupancy success at Little Garonga, Eric now has a permanent position as a waiter there under Herfric. He has settled in very well and taken on the training extremely fast and competently.
Waiters ‘Under The Influence’
This programme was started in 2017 giving waiters the opportunity to excel in their sales skills. The prize was 5 days training with our main wine supplier in Cape Town called ‘Under the Influence’.
The competition endedon 28th February 2018 (just before our annual three week close down). Courage, as mentioned above, won the competition, however as a surprise Bernie (owner of Garonga) decided to send all of the waiters to do the training course. None of them had ever flown in a plane before, let alone been to the ‘Mother City’, Cape Town.
During the course they visited many wine farms, saw the whole process in action, had lectures and lessons, sat down for wine lunches (that was the toughest part of course!) and in the end completed a test which they all passed. They also saw a bit of Cape Town too. Not only was it meant to educate them even further on wines and therefore be able to sell them better on return, but was also meant to be a fun, engaging, motivating and bonding experience. Big thanks to ‘Under The Influence’ for providing this great week of wine education!
Our team of waiters wait eagerly (with their big genuine grins) to welcome and serve you.
Meet Garonga’s Security Team – the men who watch over the camp, because lions don’t sleep at night.
This month we invite you to meet our Security Team, another essential ingredient in the Garonga operational cooking pot and one, without which, we would be left tossing and turning in our four poster beds. The phrase ‘unwanted guest’ takes on a whole new meaning at a safari camp after all!
These 4 chaps only come out at night (much like many of the predators they protect Garonga guests and staff from) but play a key role in the overall hospitality experience at Garonga. Their tasks include escorting guests between the common areas and the tents in the dark, general upkeep of some of the grounds but of course most importantly keeping watch for any intruders. They have in the past encountered elephant, lion, hyena and leopard in the camp and, as you can imagine, have many a story to tell.
Introducing the team:
Jazman: Head of Security
Jazman has been employed at Garonga for almost 10 years – since 2009. He started off as a General Security Guard and is now Head of the whole department which is no mean feat at all. Very well spoken, highly intelligent, and not afraid to speak his mind, Jazman is the ideal person to have in charge.
Lloyd: Security Guard
Lloyd enjoys driving guests to and from the local airports. Additionally, he is involved in routine night security patrols ensuring the safety of guests. A very personable fellow with a profound sense of humour, he has been employed at Garonga since 2014.
Thomas: Security Guard
Thomas’ main responsibility is assisting with luggage when guests arrive, and day to day security tasks. He has been with Garonga since 2008. A very pleasant and intelligent person, Thomas uses his initiative and is always willing to go the extra mile for guests.
Anold’s main task is night security during the ‘Quiet Hours’ between 10pm and 6am. He has, on many occasions, taken the initiative and sorted out problems for guests without having to involve management. On other occasions he has of course reported to management when he feels necessary even if to inform them of what has happened and what he has done about it,. Anold has been with Garonga since 2013.
Garonga’s Uninvited Guests:
As amazing as our team are at keeping guests and staff safe, this is the African bush, and occasionally the beautiful creatures that we so long to spot on our game drives, come to us. It’s at times like these that the security team’s real experience and professionalism shines through. Anold (night security guard) recalls escorting guests back to their rooms after dinner one evening and being greeted by two mock-charging elephants! On another occasion, a whole lion pride with cubs were found toddling down the main pathway of the lodge just before the guests came back from safari in the evening. Other special appearances have been made by hyena and leopard.
Imagine bumping into these guys on your way back from the Bush Boma…
We can’t thank the security team enough for what they do for us and our guests. Well done Jazman and the team for always being alert and aware, and especially for always going the extra mile for staff and guests. Without you Garonga wouldn’t be the peaceful ‘safari for the soul’ that it is.