Behind the Scenes: Meet the Marketing Teams

As with any successful lodge, we have several companies who support us in the various fields of marketing. Without marketing you cannot survive in any business.

Our Marketing Teams are made up of dedicated staff who pound the streets during the days, attend functions in the evenings, organise workshops, marketing trips, PR, reporting, and are just continuously putting a good word out. They work incredible hours striking up brilliant and loyal relationships with the trade. Garonga is forever thankful for their professionalism and dedication. Meet the teams…

United Kingdom and Ireland

Ethos Marketing have been representing Garonga since day one. That in itself speaks wonders. Alison, Amanda, Sue, Claire and Kevin have been totally professional and successful in what they do.

Behind the Scenes, Marketing Teams, Garonga, South African safari, safari camp
Alison Whitfield, Founder and Managing Director of Ethos Marketing

A very experienced team for Africa marketing; they don’t just represent Garonga as they have a large portfolio that they represent.

Marketing Teams, Garonga, South Africa
Garonga’s owner, Bernie Smith, with James Jayasundera and Hattie Coleman of Vivid Travel

One of the things we do is arrange sales trips around the UK for Bernie with one of the Sales Team usually accompanying him to ensure continuity of the relationship building and smooth follow ups. This was Bernie on his latest trip with James Jayasundera and Hattie Coleman of Vivid Travel.

Germany and Benelux

Hella has been representing Garonga for many years. Raised in Namibia, she has a very full knowledge of Africa and is an “old Africa hand” (meant in the most respectful way of course!) She also represents a large portfolio of African products, most of which are part of the Classic Safari Africa Group. She is ably supported by Roland, who has the responsibility of dealing with PR such as organising press trips, magazine articles etc.

Behind the Scenes, Marketing Teams, Garonga, South African safari, safari camp
Hella from Garonga and Classic Safari Africa

South Africa

 Africa In Focus is owned and run by Andrew McEwan. Andy set up AIF in 2005 after having operated as a professional safari guide at Singita for many years. This experience has given him a true knowledge of how a lodge works and can give the trade a genuine picture of how things are done.

Behind the Scenes, Marketing Teams, Garonga, South African safari, safari camp
The team at Africa in Focus

AIF have been representing Garonga for about eight years now and we have a truly awesome and friendly relationship with Andy and his team. Andy is ably supported by Rogan, his GM, Cherly, in Johannesburg and Leonie in Cape Town. AIF also represent a portfolio of stunning properties in Southern Africa.

Classic Safari Africa

Classic Safari Africa is an association of privately owned camps and properties in East and Southern Africa. Each property is unique in that the owners are very much hands on and the property itself is small and intimate. A tough inspection must be passed to become a member and a very high benchmark is necessary to qualify. All the properties, together with Classic Safari Africa, often attend marketing trade shows, local and international, together on the one stand which makes a formidable presence.

Annually we attend an AGM at one of the properties where we swop ideas and have discussions about the association and properties etc., which is priceless. We would easily recommend any one of these properties for your holiday. Classics is a well-known and highly respected brand in the African Tourism Industry. It is superbly organised and controlled by our Executive Officer, Pauline, who runs the office from Cape Town.

Behind the Scenes at Garonga: Meet the Security Team

Meet Garonga’s Security Team – the men who watch over the camp, because lions don’t sleep at night.

This month we invite you to meet our Security Team, another essential ingredient in the Garonga operational cooking pot and one, without which, we would be left tossing and turning in our four poster beds. The phrase ‘unwanted guest’ takes on a whole new meaning at a safari camp after all!

These 4 chaps only come out at night (much like many of the predators they protect Garonga guests and staff from) but play a key role in the overall hospitality experience at Garonga. Their tasks include escorting guests between the common areas and the tents in the dark, general upkeep of some of the grounds but of course most importantly keeping watch for any intruders. They have in the past encountered elephant, lion, hyena and leopard in the camp and, as you can imagine, have many a story to tell.

Introducing the team:

  • Jazman: Head of Security
Jazman
Jazman

Jazman has been employed at Garonga for almost 10 years – since 2009. He started off as a General Security Guard and is now Head of the whole department which is no mean feat at all. Very well spoken, highly intelligent, and not afraid to speak his mind, Jazman is the ideal person to have in charge.

  • Lloyd: Security Guard
Security team at Garonga
Lloyd escorting guests

Lloyd enjoys driving guests to and from the local airports. Additionally, he is involved in routine night security patrols ensuring the safety of guests. A very personable fellow with a profound sense of humour, he has been employed at Garonga since 2014.

  • Thomas: Security Guard
Thomas
Thomas

Thomas’ main responsibility is assisting with luggage when guests arrive, and day to day security tasks. He has been with Garonga since 2008. A very pleasant and intelligent person, Thomas uses his initiative and is always willing to go the extra mile for guests.

  • Anold

Anold’s main task is night security during the ‘Quiet Hours’ between 10pm and 6am. He has, on many occasions, taken the initiative and sorted out problems for guests without having to involve management. On other occasions he has of course reported to management when he feels necessary even if to inform them of what has happened and what he has done about it,. Anold has been with Garonga since 2013.

Garonga’s Uninvited Guests:

As amazing as our team are at keeping guests and staff safe, this is the African bush, and occasionally the beautiful creatures that we so long to spot on our game drives, come to us. It’s at times like these that the security team’s real experience and professionalism shines through. Anold (night security guard) recalls escorting guests back to their rooms after dinner one evening and being greeted by two mock-charging elephants! On another occasion, a whole lion pride with cubs were found toddling down the main pathway of the lodge just before the guests came back from safari in the evening. Other special appearances have been made by hyena and leopard.

Imagine bumping into these guys on your way back from the Bush Boma…

We can’t thank the security team enough for what they do for us and our guests. Well done Jazman and the team for always being alert and aware, and especially for always going the extra mile for staff and guests. Without you Garonga wouldn’t be the peaceful ‘safari for the soul’ that it is.

Exciting Elephant Encounters at Garonga

You don’t always have to trek deep into the heart of the African bushveld to see wildlife whilst on safari. Sometimes just staying at your safari camp provides you with plenty of wildlife excitement. Garonga Safari Camp’s guests were recently lucky enough to witness a very memorable occasion with their own eyes.

A bull elephant decided to come visit one of the safari tents when the guests were relaxing on the viewing deck. The impressive beast was certainly not shy to show off!

Watch how whole the spectacle unraveled:

Wildlife Frenzy in Makalali

Life in the Makalali Nature Reserve, located only a stone’s throw away from the renowned Kruger National Park in South Africa, has been very eventful lately.

Garonga Safari Camp, nestled in the heart of the Makalali bushveld, has had a brilliant stint of wildlife sightings.

From the impressive elephants to round-eared wild dogs and fierce felines, the diverse selection of sightings has certainly impressed the recent Garonga guests. A Garonga guide took these beautiful shots during game drives in Makalali.

Cheetah in Makalali concession, South Africa Wild dogs in Makalali concession, South Africa Lion in Makalali concession, South Africa